My Curriculum Vitae

Profile

Joanna Wild-Bridges

LinkedIn

I'm a curious, creative problem-solver who has spent over a decade building things for the web — and an equal amount of time telling stories about the world around me. My career sits at a satisfying crossroads of frontend development, thoughtful UX design and engaging writing, and I thrive in roles that let me draw on all three.

I hold a BSc (Hons) Degree in Computing & IT from the Open University, a Diploma in Travel Writing & Photography from the British College of Journalism is on the cards, and ten years of hands-on experience building accessible, user-centred interfaces in the financial and software sectors. Whether I'm refactoring a client website, sketching out a user flow in Adobe XD or drafting a travel feature, I bring the same attention to detail and care for the reader — or user — at the other end.

I'm now looking for a role that values both sides of that coin: the technical craft and the human story.

Work experience

Building and maintaining client-facing websites at scale — blending frontend craft with clear, considered UX thinking:

• Designed and built client websites to brief, either from scratch or adapting in-house templates — applying UX best practices to every layout decision
• Led content and branding updates across hundreds of live sites, ensuring visual consistency, readability and accessibility throughout
• Contributed to a cross-functional team of 7 tasked with integrating 6,500+ legacy customers to SalesForce, reducing inter-team miscommunication errors
• Diagnosed and resolved frontend bugs and console errors, drawing on deep knowledge of HTML, CSS, JavaScript and in-house tooling
• Participated in company-wide and internal hackathons, bringing a design-and-writing perspective to rapid prototyping challenges

A formative role where UX, accessibility and data insight came together:

• Designed and built new web pages with a focus on accessibility and a consistently good experience across all devices — desktop, tablet and mobile
• Worked closely with business stakeholders across multiple teams to understand user needs and translate them into clear, compliant web solutions
• Contributed to the ground-up redesign and build of a new company website, shaping both its architecture and its visual language
• Used Google Analytics to monitor traffic patterns, produce management reports and surface actionable insights

• Worked within the Investment Centre on daily settlement, database management and trading support — developing precision, analytical habits and a thorough understanding of regulated financial environments..

• Created and maintained daily XML data files uploaded to the Elixir pensions system (thousands of private pension plans), researching and resolving discrepancies to protect clients from financial disadvantage.

• Managed the day-to-day operation of a retail computer service department: supervising technicians, controlling inventory, diagnosing and repairing hardware and software.

• Supported engineers with IT needs, set up accounts, managed invoicing via Sage, and handled procurement and communications.

• Responsibilities included creating and maintaining records of officers’ overtime and mobile phone accounts. Working with individual officers and also mobile phone company, a log had to be kept of personal calls and payment collected. Overtime being equally important, this must be correctly coded and budgeted for.

References

Jonathan Warren | Digital manager, James Hay

Jonathon Trubshaw | Manager, Flextronics